* Update: SSPD 911 Landline Service,  911 Cell Phone Service Restored
Jan05

* Update: SSPD 911 Landline Service, 911 Cell Phone Service Restored

*** 911 service had been restored in Sulphur Springs Friday morning, Jan. 6, 2023. For the third time since Dec. 20, 2022, Sulphur Springs Police Department reported that 911 landline service is down; 911 service for cell phones is intermittent as well. “We are currently experiencing a 911 outage for landline telephone service. 911 service for some cell phones is still operational, some are not. We will update when 911 landline...

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*** Updated 911 Landline Service Restored In Sulphur Springs
Dec29

*** Updated 911 Landline Service Restored In Sulphur Springs

***Update: 911 Landline service had been restored in Sulphur Springs and was fully operational around 10 p.m. Thursday, according to the Sulphur Springs police chief. The outage was first reported by Sulphur Springs Police Department just before 4:30 p.m. Dec. 29, 2022. Officials released the following public service announcement regarding local 911 service: * 911 LANDLINE SERVICE IS DOWN * CELL PHONE 911 SERVICE IS STILL WORKING*...

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**SSPD Reports Issues With Landline 911 Service
Dec20

**SSPD Reports Issues With Landline 911 Service

** “911 IS FULLY FUNCTIONAL AGAIN” reported. Sulphur Springs Police Department before 5 p.m. Tuesday, Dec. 20, 2022 announced issues with some 911 service. According to SSPD Lt. Rusty Stillwagoner, the police department is “currently experiencing a 911 outage for landline telephone service. 911 service for cell phones is still operational.” Sulphur Springs Police Chief Jason Ricketson noted that SSPD personnel...

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SSPD Phone And 911 Systems Restored
Dec01

SSPD Phone And 911 Systems Restored

Sulphur Springs Police Department’s phone and 911 systems had been fully restored at 9 a.m. Wednesday, according to the police chief and communications supervisor. The police department’s communications systems were among many across the region impacted for several hours Tuesday. A large portion of the area was without 911 service, and some without any phone and internet service most of Tuesday afternoon. Sulphur Springs...

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SSPD Now Receiving Phone Calls Again, But Some Area 911 Systems Are Still Down
Nov30

SSPD Now Receiving Phone Calls Again, But Some Area 911 Systems Are Still Down

A large portion of the area was without 911 service, and some without any phone service at all, for a few hours Tuesday. Sulphur Springs Police Department’s phone system went down before lunch, but the regular lines were up and running, with 911 relaying to the regular phone system by 5 p.m. Tuesday. Some officials and residents said they were told multiple cell phone towers were down throughout Northeast Texas Tuesday...

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Many Area 911 Systems Down – Call 903-885-2768 For Emergency Assistance In Hopkins County, Outside Of Sulphur Springs
Nov30

Many Area 911 Systems Down – Call 903-885-2768 For Emergency Assistance In Hopkins County, Outside Of Sulphur Springs

** Updated at 5:05 p.m. Nov. 30, 2021 SSPD Landline Restored, Receiving 911 Calls At 11:20 a.m. Sulphur Springs Police Chief Jason Ricketson reported the department’s phone system was down, including 911, and is referring anyone who has an emergency in the city of Sulphur Springs to call the Hopkins County Sheriffs Office at 903-885-2768 for assistance. At approximately 2:20 p.m. Tuesday, Nov. 30, 2021, Hopkins County Emergency...

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Phone Line Troubles at City of Sulphur Springs
Apr18

Phone Line Troubles at City of Sulphur Springs

April 18, 2024 – Although AT&T cell towers seem to be having severe trouble currently in Sulphur Springs, there is also wide-spread trouble with Frontier landlines and internet access across the city as well. Frontier is unable to give KSST News any information on what is causing the trouble or when regular service might be restored. Regular 911 service seems to be working okay, but now the City of Sulphur Springs has...

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