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Atmos Energy: Beware Of Utility Scams

Atmos Energy wants you to be prepared and to help you spot potential scams such as these:

  • Online search engine results that place a fake Atmos Energy website in a browser’s top search results and
  • Phone calls that offer a discount for immediate payment of an Atmos Energy bill. ​

The fake Atmos Energy website may feature a phony customer service number and other false information. Do not be tricked into providing login credentials or other sensitive information that scammers can use to compromise your bank, credit card, or other personal accounts.

As a reminder:

Atmos Energy will never ask for payment using prepaid debit cards, gift cards, cryptocurrency, or an unauthorized third-party payment or mobile application.

​Payment for an Atmos Energy bill should be made through our online Account Center or through other authorized payment methods.

Atmos Energy will provide multiple notices and work to assist customers with payment plans and assistance options before any service interruptions take place.

Unless there is an emergency, Atmos Energy employees will not call before 7 a.m. or after 6 p.m. (Central time).

If you ever have concerns about the legitimacy of a call, hang up and call Atmos Energy Customer Service at 888.286.6700.

Author: Ethan Klein

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