FedEx Fowl-Up Causes Smoked Turkey Delivery Delays

November 27, 2025 – TYLER, Texas — A Thanksgiving scramble is underway after a major Texas turkey supplier said hundreds of its holiday orders may not be delivered in time. Greenberg Smoked Turkey, Inc., a longtime family-run business in Tyler, reported that turkeys bound for North Texas customers became stuck inside a FedEx distribution facility in Hutchins.

The delay, which the company says is outside its control, has left both the supplier and customers frustrated during one of the busiest food-shipping weeks of the year. Greenberg officials said they were notified that dozens of pallets of boxed turkeys were sitting idle in the Hutchins hub, with little clarity from FedEx on when they would move again.

For many families, Greenberg’s smoked turkeys are a traditional centerpiece, and the potential disruption comes at the worst possible moment. “We know how important these turkeys are to your holiday,” the company said in a statement, adding that it is working around the clock to monitor shipments, provide updates, and offer refunds where necessary.

FedEx has not publicly commented on the cause of the bottleneck, though staffing shortages and high holiday package volume have strained carriers nationwide.

Greenberg Smoked Turkey urged customers awaiting deliveries to check tracking numbers frequently. The company said it remains hopeful that most shipments will still arrive before Thanksgiving—but acknowledged that some may not make it in time for Thursday’s holiday meals.