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What To Do If Your COVID Card Is Missing

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CHRISTUS Mother Frances Hospital – Sulphur Springs Business News – September 7, 2021
CHRISTUS Mother Frances Hospital – Sulphur Springs has ONE mission: To Extend the Health Ministry of Jesus Christ.

By Holly Ragan, Senior Market Development, CHRISTUS Mother Frances Hospital – Sulphur Springs, [email protected]

Thank you for your patience

Due to a sharp increase in Emergency Room visits as a result of the spike in COVID-19, please expect longer wait times than normal. Rest assured we are doing everything we can to provide high quality care in a timely manner. Thank you in advance for allowing us to provide for your healthcare needs, while extending grace to our staff.

Missing COVID card?

Don’t worry – We manage your medical records if you had your vaccine administered at a CHRISTUS location.  You may log in to your “MyChart” account to access the record.  If you don’t have a MyChart account, you can call 903.885.3181 to get that setup.  You will need a working email address.  Or…

Medical Records

Health Information Management is currently closed to the public.  If you need medical records, please use one of the following options:

  • MyChart – using your MyChart login, please send a message to Medical Records with the information you need and where you would like the records sent.
  • Please call 903.439.4045 to speak to staff members who can send your records to care providers for you.  If you need the records for yourself, please request an authorization form, complete and return, along with a copy of your identification, to our office via fax or email.  The fax number is 903.439.4704.  
  • We are available by phone Monday – Friday from 8:30 a.m. to 5 p.m.

COVID Vaccine Clinics

CHRISTUS Mother Frances Hospital – Sulphur Springs will host a COVID Vaccine Clinic every Friday morning from 9am to 12pm in the main lobby of the hospital until further notice.  The available vaccines include Moderna (2-doses, ages 18 and older), Pfizer (2-doses, ages 12 and older) and Johnson & Johnson (1-dose, ages 18 and older). Appointments not required, but parent/guardian must accompany anyone 17 and younger.

Effective immediately, boosters are available for the immunocompromised. Effective September 20, 2021, boosters will be available for all vaccinated and is 8-months post-last dose. 

Sports Medicine

FREE Saturday Athletic Injury Clinic for student athletes of all ages is here!  Saturday sports clinic are held every Saturday from 9am to 11am, on August 21 through November 13. Athletes will get an exam and free x-ray to determine a plan of care to treat their injury. The location will be the CHRISTUS Trinity Clinic Orthopedic Office at 103B Medical Circle in Sulphur Springs.

For more information about our Sports Medicine program, or Orthopedic services, please call our office at 903.885.6688.

Please help us preserve our masks for our healthcare providers, and BRING YOUR OWN MASK

With COVID cases rapidly increasing in our community, the hospital requires all visitors to wear a mask while in the facility. There is no entry into the hospital without a mask.

Visitors may wear a cloth or medical mask. Thank you for your continued support of the safety of our patients and associates.

Hospital Bed Availability

While some hospitals are on divert due to a “critical COVID surge,” CHRISTUS Mother Frances Hospital continues to serve patients, and has available hospital beds, both for COVID and non-COVID diagnoses. 

Hospital Visitation

Please note the following guidelines:

  • Visitors must acquire masks themselves prior to entering our facility; cloth masks are acceptable. Masks must cover both the nose and the mouth.  Visitors must remain masked during their time in the hospital.
  • Emergency Department entrance open 24/7
  • Main Entrance open 5 a.m. to 5 p.m. Monday – Friday
    • Gift Shop open
  • Visiting hours are 7 a.m. to 9 p.m.
    • Types of Visitors:
      • COVID receiving aerosol treatments:  via tele-visitation only;
      • COVID not receiving aerosol treatments: 1 essential support person for the duration of hospital stay – Essential support person will be given a visible wrist band for identification purposes;
      • ICU/ER:  1 essential support person only; 
      • All other patients may have 1 essential support person and 1 visitor (up to 2 persons in room at a time)
CHRISTUS Mother Frances Hospital-Sulphur Springs

Outpatient Psychiatry Service Changes

Access Physicians Multispecialty Clinic of Sulphur Springs will no longer offer psychiatry services, effective September 1, 2021.   

Psychiatry services will be available locally through Forefront Rush Medical Services, P.C. (“Forefront”).

Forefront’s services will be available at 105 Medical Plaza in Sulphur Springs at CHRISTUS Trinity Clinic. Any patient desiring to be seen by Forefront will need a referral from a provider practicing at CHRISTUS Trinity Clinic – Sulphur Springs. You may contact CHRISTUS Trinity Clinic at (903) 885-3181 about obtaining a referral.

We recommend that you find another specialist to take care of your psychiatric medical needs. If you do not know another specialist, you may contact the Texas Medical Board for resources.

If you wish to obtain copies of your medical records, please come by our office and complete a “Medical Records Release Form” to have your records released to you or to have your records sent to another provider.  Our office hours are Monday through Thursday, 8 a.m. – 5 p.m. (closed for lunch from 12 – 1 p.m.). Please call ahead at 903-919-5034.

Hours of Operation

CHRISTUS Trinity Clinic Urgent Care – Sulphur Springs

The CHRISTUS Urgent Care hours of operation are as follows:

CHRISTUS Trinity Clinic Urgent Care
  1. In-Person Care Hours
    • Monday, 9 a.m. – 5 p.m.
    • Tuesday, closed
    • Wednesday-Saturday, 9 a.m. – 5 p.m.
    • Sunday, closed.
  2. Virtual Visit Hours
    • Monday-Friday, 8 a.m. – 5 p.m.

The Urgent Care is located at 1339 South Broadway St., and the phone number to call is 903.951.1001.


CHRISTUS Trinity Mother Frances Health System includes CHRISTUS Mother Frances Hospitals – Tyler, South Tyler, Jacksonville, Winnsboro and Sulphur Springs; the CHRISTUS Trinity Mother Frances Louis and Peaches Owen Heart Hospital – Tyler; CHRISTUS Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health; Tyler Continue CARE Hospital at CHRISTUS Mother Frances Hospital, a long-term acute care facility; and CHRISTUS Trinity Clinic.

CHRISTUS Trinity Clinic is the area’s preferred multi-specialty medical group, with more than 400 Physicians and Advanced Practice Providers representing 36 specialties in 34 locations serving Northeast Texas across 41 counties.

For more information on services available through CHRISTUS Trinity Mother Frances Health System, visit christustmf.org

  • Bed count – 402 – CHRISTUS Mother Frances Hospital – Tyler
  • Bed count – 8 – CHRISTUS Mother Frances Hospital – South Tyler
  • Bed count – 25 – CHRISTUS Mother Frances Hospital – Jacksonville
  • Bed Count – 96 – CHRISTUS Mother Frances Hospital – Sulphur Springs
  • Bed count – 25 – CHRISTUS Mother Frances Hospital – Winnsboro
  • Bed count – 94 – CHRISTUS Trinity Mother Frances Rehabilitation Hospital
  • Bed count – 96 – CHRISTUS Trinity Mother Frances Louis and Peaches Owen Heart – Tyler
  • Bed count – 51 – Tyler Continue CARE Hospital at CHRISTUS Mother Frances Hospital

Author: Taylor Davis

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