After several months of network provisioning, testing and training, Text-to-9-1-1 is now available in every primary Public Safety Answering Point in the northeast Texas area, according to David Ray, Communications Administrator for the Hopkins County Sheriff’s Office. The service is driven by Ark-Tex Council of Governments.
Texas Counties in the Ark-Tex Council of Governments including Bowie, Cass, Delta, Franklin, Hopkins, Lamar, Morris, Red River, and Titus have implemented the system.
Texting allows 9-1-1 alerts to be sent to emergency response when one cannot call. A one minute video video found here illustrates the use of the texting system. There is restriction on what may be included in the texting–no group messages, no photos or videos, no emojis, just simple language giving location first.